Effective Date: 15/July/2025
We do not offer refunds or returns for change of mind or taste preference.
Contact us within 48 hours of delivery with your Order ID and a photo of the issue. We may replace or refund based on the case.
Email orders@candiesbank.com with details of your complaint.
We deliver within Pakistan. Orders from unsupported regions will be refunded.
Orders are typically delivered within 2 to 5 business days. Delays may occur during high-demand periods.
Shipping fees are calculated at checkout based on order weight and location.
You will receive a tracking number once the order is shipped.
We are not responsible for failed deliveries due to incorrect addresses or customer unavailability.
For delivery queries, email candiesbank1@gmail.com.